tag:blogger.com,1999:blog-6842244027880136050.post5736203904310050887..comments2024-03-24T05:36:35.449-07:00Comments on Patricia Gray | Interior Design Blog™: Hotel Mascagni Rome - BEWAREAnonymoushttp://www.blogger.com/profile/02217566407504060905noreply@blogger.comBlogger26125tag:blogger.com,1999:blog-6842244027880136050.post-45404152007715392382009-05-23T05:27:34.967-07:002009-05-23T05:27:34.967-07:00I appreciate the labour you have put in developing...I appreciate the labour you have put in developing this blog. Nice and informative.Rickyhttp://www.delhibudgethotel.com/noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-5704939107875307752008-12-19T09:27:00.000-08:002008-12-19T09:27:00.000-08:00I recently came accross your blog and have been re...I recently came accross your blog and have been reading along. I thought I would leave my first comment. I dont know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-4609875648911998042008-08-27T14:21:00.000-07:002008-08-27T14:21:00.000-07:00Hi GretchenThat's good advice. I'll head over to ...Hi Gretchen<BR/>That's good advice. I'll head over to Tripadvisor rigth now.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-36174488735175232822008-08-27T12:54:00.000-07:002008-08-27T12:54:00.000-07:00Thanks for your wonderful series on your Italian t...Thanks for your wonderful series on your Italian trip. I know how irritating something like this hotel scam is, but I know you won't let it ruin your memories. In the meantime, if you feel like it, go to Tripadvisor.com and review the hotel there. Might as well let a wider audience know that there are secret rules.......<BR/>best, GretchenAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-19321460634023101102008-08-19T19:50:00.000-07:002008-08-19T19:50:00.000-07:00Hi BarbaraThanks for reminding me, and I am so tha...Hi Barbara<BR/>Thanks for reminding me, and I am so thankful for ALL my experiences in Italy. It is a very beautiful country and the Italians are so friendly.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-69733285217533800062008-08-19T19:48:00.000-07:002008-08-19T19:48:00.000-07:00Thanks for sharing all of your wonderful experienc...Thanks for sharing all of your wonderful experiences,takes out the sting for those who were "homeward bound".How heavenly your trip sounds, despite the internet booking. I love all things Italian!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-13312286156706854052008-08-17T18:14:00.000-07:002008-08-17T18:14:00.000-07:00Hi MaryamExactly....you have said it very well.Hi Maryam<BR/>Exactly....you have said it very well.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-6749511372569156522008-08-17T18:11:00.000-07:002008-08-17T18:11:00.000-07:00Hi CharlieI am apalled too. That is why I wrote t...Hi Charlie<BR/>I am apalled too. That is why I wrote this post. Which I have never done before. My Blog is about design not problems. All I wanted was to be listened to and something to be done to rectify the situation to my satisfaction.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-30316464520152502722008-08-17T18:08:00.000-07:002008-08-17T18:08:00.000-07:00Hi Elizabeth Ann DesignsWow...thanksHi Savvy Mode ...Hi Elizabeth Ann Designs<BR/>Wow...thanks<BR/><BR/>Hi Savvy Mode <BR/>Well it maybe the "european thing", but it is not the "correct thing". It is setting a very bad standard for Internet BookingsAnonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-48572240773610248882008-08-17T18:05:00.000-07:002008-08-17T18:05:00.000-07:00Hi H of B&CI wish I could find out who the own...Hi H of B&C<BR/>I wish I could find out who the owner of this Hotel chain is to talk to them...but unfortunately it is a large and convoluted machine. Maybe the google rating on this post will cause someone at the top get in touch with me about it.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-65793957955158189862008-08-17T18:02:00.000-07:002008-08-17T18:02:00.000-07:00Hi KateThere's nothing worse than a bad Hotel expe...Hi Kate<BR/>There's nothing worse than a bad Hotel experience when travelling! All in all this experience was a tiny blip, but I hope I can help illuminate the pitfalls to other travellers.<BR/><BR/>Hi Diane<BR/>Thanks for your comment and I am like you that I don't like to take pictures of the typical tourist sites. As for the Hotel, yes it was probably last minute discounting of the rooms, which I don't object to. What I objected to was that I was not told the rules until way too late in the game and I did not receive good service in the Hotel until I told them I wasn't going to pay my bill without talking to the Manager. I don't think having to threaten is a good way to get a response.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-65559440709901557322008-08-17T17:56:00.000-07:002008-08-17T17:56:00.000-07:00Hi Ingela (love your homes)Have a wonderful Octobe...Hi Ingela (love your homes)<BR/>Have a wonderful October in Italy celebrating your "half a century".Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-57967323253890716832008-08-17T05:48:00.000-07:002008-08-17T05:48:00.000-07:00What a mess. I just don't understand this lack of...What a mess. I just don't understand this lack of customer service. Would it have killed them to have given you the lower rate. And now look......every time someone googles this hotel, they will find this blog post. How very silly, SILLY, of the hotel. They should know better. I am afraid they deserve the consequences.Maryam in Marrakeshhttps://www.blogger.com/profile/04847860772735091153noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-36389753324417028912008-08-16T03:07:00.000-07:002008-08-16T03:07:00.000-07:00That is absolutely awful! I can only imagagine you...That is absolutely awful! I can only imagagine your frustration! We all travel and know how to handle our bookings onlinequite well, so for them to be so pompous needs to be noted. The way they behaved was atrocious! They should either refund your stay or at the very least the difference between the lowest available when you booked and the lowest when you checked out! I am apalled!Charliehttps://www.blogger.com/profile/02827007472712987880noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-65664039403764017662008-08-14T12:55:00.000-07:002008-08-14T12:55:00.000-07:00is it the european thing... when i was in london ...is it the european thing... when i was in london it was very similar.Angelahttps://www.blogger.com/profile/12274781443181176710noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-34453413585782205962008-08-14T06:44:00.000-07:002008-08-14T06:44:00.000-07:00just wanted to let you know that you are the blog ...just wanted to let you know that you are the blog of the week on elizabeth anne designs this week!ami @ elizabeth anne designshttps://www.blogger.com/profile/16550587960598600744noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-23347970594963853232008-08-13T17:48:00.000-07:002008-08-13T17:48:00.000-07:00I hope you have complained to the owner of the hot...I hope you have complained to the owner of the hotel. Often they are unaware of what is really going on in their hotels. I'm not saying it was a scam...but..HOBAChttps://www.blogger.com/profile/10354831628721898035noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-7349798718625593622008-08-13T12:28:00.000-07:002008-08-13T12:28:00.000-07:00Patricia,First of all, thank you for your wonderfu...Patricia,<BR/>First of all, thank you for your wonderful blog. I loved your "camera eye" as you shared your photos of your trip - very inspiring, and as always your sense of design comes through loud and clear in your pictures. Glad I am not the only one who would rather take a picture of a doorway than another tourist spot!<BR/>To comment on your hotel experience in Italy, I wonder if this case was a last minute rate reduction to get rid of empty rooms? I can only surmise, but it is common practice to discount last minute bookings, much like the old practice of flying at the last minute. If you want the security of a reservation a month out, then the rate is likely to be higher than a last-minute booking, but then you know you have a room. I honestly don't think it is out of the norm here either. However, I agree that the "manager" should have handled your situation in a smarter way than what happened. You know what they say about one unhappy customer - in your case, you have told a lot of people about the bad customer service you received!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-48487736266233731742008-08-13T07:29:00.000-07:002008-08-13T07:29:00.000-07:00OMG, that's too bad Patricia! Thanks for sharing y...OMG, that's too bad Patricia! Thanks for sharing your story. I make out okay when I booked a hotel in Rome on my Italy trip, but was completely dissatisfied with my hotel in Venice (my hairdresser whose from Italy told me don't worry, any hotel in Venice is clean and safe), well that is not true, and that's all I'll say!<BR/><BR/>Sorry you had to go through that, but hope you still had a great trip!<BR/><BR/>~Kategirl meets glamourhttps://www.blogger.com/profile/03355848615966403193noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-67229400352088382882008-08-13T06:50:00.000-07:002008-08-13T06:50:00.000-07:00Thank you for informing us about the strange hidde...Thank you for informing us about the strange hidden rules. I can only guess it may be more common in Italy, to where I am off at the end of October to celebrate "half a century". So I will definately be cautious while making my bookings, on line etc...thanks IngelaLove Your Homeshttps://www.blogger.com/profile/01851498393111241566noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-70559596438790851302008-08-12T19:08:00.000-07:002008-08-12T19:08:00.000-07:00Hi QeratYou're right sometimes things like this ca...Hi Qerat<BR/>You're right sometimes things like this can affect your stay and the sad things is that it is not the fault of the staff at the Hotel as they were all very charming.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-85192754000326859672008-08-12T19:06:00.000-07:002008-08-12T19:06:00.000-07:00Hi Mary JoI thought I owed it to my readers to mak...Hi Mary Jo<BR/>I thought I owed it to my readers to make them aware of the pitfalls of travel to a foreign country.<BR/>I have a few more I will share in due time.<BR/>Thanks for your kind words!Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-71416210796135090612008-08-12T18:59:00.000-07:002008-08-12T18:59:00.000-07:00Patricia,I love your blog and followed in your foo...Patricia,<BR/>I love your blog and followed in your footsteps, “enviously”, as you shared your Italian journey. What happened in Rome was heinous and the typical shell game of prey on tourists. Thanks for sharing the experience and I assure you I will not put Hotel Mascagni on my travel agenda!! <BR/><BR/>Thanks for a remarkable blog that is enjoyed by many!!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-13655376816727045102008-08-12T12:28:00.000-07:002008-08-12T12:28:00.000-07:00Hi AlbarosaYou're absolutely right about using a t...Hi Albarosa<BR/>You're absolutely right about using a travel agent, but sometimes the convenience of booking on-line is what works at the time. I usually stay at the Sheraton or Westin Hotels in North America for business and they always give the lowest rate. You need to be a savvy traveler now a days.Anonymoushttps://www.blogger.com/profile/02217566407504060905noreply@blogger.comtag:blogger.com,1999:blog-6842244027880136050.post-39168229567431437982008-08-12T12:17:00.000-07:002008-08-12T12:17:00.000-07:00I really think it is better to use Travel Agents a...I really think it is better to use Travel Agents and their knowledge. Booking online seems easier or less expensive but then you are on your own (airline companies going under, terrorist attacks, unpredictable circumstances...if you have a Travel Agent they will deal with refunds, complains, bring you home, re-book your cancelled flight, etc.)<BR/>Many times I know exactly where to stay or what flights I need and the best rates online but I still have my Agent deal with the booking and compete. If am not satisfied at my return I know she has a better chance to be heard than me.<BR/>Having said that I went recently to San Francisco with the Contemporary Art Society of Vancouver (CASV) to visit private and public collections and the hotel was booked at a group rate, I believe online.<BR/>I noticed, while there, that the rate online went down and I talked to the manager...no way he would honour the lowest rate!<BR/>Different continent, same hidden rules.Anonymousnoreply@blogger.com